Ron lived up to the "responsive" name. When I contacted him, he came quickly, and gave me a thorough, detailed estimate on the spot. His competitors left me waiting for over a week for their estimates. While we originally had planned to wait for the spring months, he proactively contacted me weeks earlier than expected to install the roof when he saw an opening in the weather. I never had to ask him to do anything twice. His crew was sizeable and quick as well and knew what they were doing. The result thus far looks great and has performed great too.