Reviews

Ron was great to work with. Very thorough. Quick response with estimate. Looking forward to working with them on my next project.

Good job looking forward to do business and a future thank you will recommend to neighbors

Great work. Cleaned up well. Had good communication.

Did a good job and clean up was good

Ron lived up to the "responsive" name. When I contacted him, he came quickly, and gave me a thorough, detailed estimate on the spot. His competitors left me waiting for over a week for their estimates. While we originally had planned to wait for the spring months, he proactively contacted me weeks earlier than expected to install the roof when he saw an opening in the weather. I never had to ask him to do anything twice. His crew was sizeable and quick as well and knew what they were doing. The result thus far looks great and has performed great too.

We had nine windows replaced. They were here at 7:00 gone at 11:30 the service was impeccable. I highly recommend them.

"Responsive Roofing" is the best name for this business, they are quick, reliable, and trustworthy. I would recommend it to all my friends. Ron was fantastic, informative, and kind to me with all my questions. The best part was that he seemed to have the best interest of the customer in mind, as he cared more about the quality of the job than anything. It wasn't about the money for him, and it shows. You don't see this type of business anymore. I hope this business and Ron find success for generations. THANK YOU!!!

Working with Responsive Roofing has been what you’d hope every contractor would provide. They were: Punctual, Knowledgeable, Patient, Quality Craftsmanship, Great Customer Service Before/After the sale, Competitive Pricing. He took his time inspecting the home. He completed his paperwork and provided me with all the details and set expectations of the process all in the single visit. They have been great with responding quickly to all my questions. They took before, during, and after photos for us as well.

Very quick response! I would highly recommend Ron and his crew. He did a thorough inspection and repair of our roof!

After being burned and ghosted by one of those "123" places. And left with an insurance deadline to have my house and garage roof replaced. Responsive roofing really helped me out. They got the job done before the deadline, and in budget! And the roof looks great! If I need any other roof work done I will definitely buy using Responsive roofing!

Ron and his crew were professional and timely with the installation of a skylight - quality service. Highly recommend!!

We had our Roof/Siding/Windows and gutters done by Responsive Roofing and we could not be happier with the quality of work and how Ron kept in touch throughout the entire project! We received a call/text every time there was an update, the carpenters were absolutely amazing and very respectful and courteous amazing carpentry and great clean up.

Responsive Roofing did a great job on my roof. They made a supreme effort to squeeze my job in with very little notice, the job was done quickly and cleanly. I am very impressed with their honesty and integrity and the level of communication that was maintained throughout the process. I would highly recommend Responsive Roofing, and I plan on calling them for my planned sliding door replacement.

Ron and his team at Responsive Roofing were a pleasure to work with! I contacted Ron to undertake a comprehensive home improvement project, which included a new roof, gutter installation, windows throughout the house, and a back door installation. Ron demonstrated professionalism and expertise that helped to guide my decision making rather than selling me on certain products or affiliations. He kept in touch to ensure projects were to my satisfaction and even stopped by to ensure work was being completed to his standards. I highly recommend Responsive Roofing. Some key highlights that I believe earn RR a 5-star rating: Craftsmanship & Quality of Materials, Attention to Detail, Timeliness, Transparency & Communication, Competitive Pricing, and Professionalism.

Great company. Would definitely recommend!

My wife and I are repeat customers. We have used Responsive do our roof, replace gutters and replace several windows, including a large picture window. In our experience Ron and his crew have always provided top notch customer service, quality, and competitive pricing. We highly recommend Responsive and will continue to use them for future projects!

I can't recommend Ron & Responsive Roofing enough. "Responsive" certainly describes him very well. He got in touch with me immediately, wrote up a very professional and detailed estimate booklet clearly explaining every facet of the work, and most of all when my insurance was only going to cover half the job, he went to bat and worked with them diligently showing them further work that was required, and insurance ended up taking care of it all. I didn't have to do a thing. And most of all, the roof looks fabulous and his crew was top-notch. Very thankful and satisfied customer here!

I cannot recommend Ron and his entire team at Responsive Roofing enough! From the first phone call to the very end he was nothing but kind, honest and responsive! We had the entire exterior of our home done, including roof, siding, soffit, fascia, gutter and trimmings, and all within a week. His pricing was fair and his estimate matched our final bill! We could not be more thrilled with the work done! Give them a call, you won't regret it!

Responsive Roofing truly lives up to its name! We encountered two troublesome leaks in our roof, making a quick response essential. I reached out to Responsive Roofing on a Saturday, and by Monday, we had already received a detailed estimate. Remarkably, just 10 days later, our new roof was flawlessly installed. The crew demonstrated utmost professionalism throughout the entire process. The installation and cleanup, spanning two days, were conducted meticulously. With recent heavy rains, we've had the chance to put the new roof to the test, and it's held up impressively, keeping our home dry and secure. Not only does it perform excellently, but it also enhances the overall appearance of our house. Without hesitation, I wholeheartedly recommend Responsive Roofing for all your roofing and siding needs. Their efficiency, quality workmanship, and attention to detail truly set them apart in the roofing industry.

Gave a phone call to ask about having a quote for an attic fan replaced, and Ron was there within 30 minutes after finishing a previous job. When they say responsive, they mean it! They also quoted bellow other roofers for what I needed done, and were transparent throughout the whole process. HIGHLY recommended, and will have my business for all my roofing needs!

Ron came out on the spur of the moment and help me do a roof inspection. I couldn’t have been happier!

We had a very positive experience with Ron and his crew! Professional in every aspect of the process. The job was done in a timely manner and our roof looks amazing! They were respectful of our property and took good care of our landscaping. We will definitely call Responsive Roofing if we are ever in need again!

Really went above and beyond getting the (American Family) insurance adjuster to increase their estimate to meet the actual cost of repair. Installation crew was polite and efficient.

I highly recommend Responsive Roofing. They were efficient, reliable and their quality of work was outstanding.

Responsive Roofing resided my entire home and installed 11 new windows. Their quality of work was excellent. Their attention to detail was obvious because it showed in their superior workmanship. The icing on the cake was that they completed all of the work in 48 hours! Ron, the owner, was very prompt to return phone calls, consistently on-time and very friendly. I would definitely recommend Responsive Roofing to my family and friends. I couldn’t be more pleased with this company and their crew of laborers!

I had an excellent experience with my roofing needs and I would highly recommend this buisness to anyone. Ron was very pleasant to work with. He worked with my insurance company to get everything taken care of. He made it so easy for me. I will definitely be calling back for my window and siding needs!

This company has been wonderfully to work with. Ontime, great price and delivered everything he stated when installing our new metal roof and gutters. Would recommend to anyone.

We had wind damage to the siding on our house. Called Ron, and he came out right away to give an estimate. The siding was repaired in 10 days. The siding matched perfect, they were very prompt and a very professional crew. We would highly recommend.

Ron and his team are amazing! Organized (the quote was put together in a nice binder), professional, detailed, and friendly. The crew is efficient and works very hard. They stayed as long as needed to make sure the worksite was all cleaned up afterwards. A pleasure to work with. I recommend them to everyone! Thank you, Ron and the Responsive Roofing team!

Ron and his team were top notch. I got several quotes and chose to go with Responsive Roofing for my new roof. Ron was professional, came with a fancy quote book full of options and information. His team was fast, efficient, kind, and hard working. They were in and out in a day. They were clean, courteous, and I was so excited that I got to keep my gutters. I would recommend Ron and his team for all your roofing and gutter needs.

Ron is very professional and up front with pricing and will also go the extra mile I had them replace my roof and siding newntin around windows and sliding glass door after a storm all work was completed when he said it would be will definitely use they again 👍

Ron came out when he said he was going to and instead of going right to selling me an entire roof (which I will need soon) he repaired the leak for a very reasonable price! Thanks Ron and I will be using you for the roof in the near future.

We needed gutters and I was aiming to get quotes from several highly rated businesses in the area. Ron called me back within a half hour of making a quote request. Called me when he was going to be there earlier than he originally said (same day by the way) and was extremely polite, professional and informative. He went over different options with me, walking me through how he would do the job, even so far as taking a picture of the corner and drawing out what he intended to do. I had an extremely fair quote in hand that same day too. The work was done within a week, and I have professionally installed gutters and couldn't be happier to have that off my plate. I will not hesitate to call Ron and his team in the future for any of my roofing or gutter needs, nor will I hesitate to recommend him to our friends and neighbors in the area.

Ron was very helpful in making decisions about roof replacement. His crew was timely, efficient and did quality work. And a very complete clean up. I found price reasonable and highly recommend!

Ron and his team were some of the best contractors I've ever worked with. I've spent years working with contractors both personally and professionally, and Ron and his team were the nicest, most reliable team I've ever worked with. Ron made everything easy to understand, and made sure that ever part of the job was done right because that was the right thing to do. It's a shame I've only got one house with one roof, because I'd use this team again in heartbeat!

If your looking to get your roof done, I highly recommend Responsive Roofing, LLC. Just had my done last week and I couldn't be happier, especially with their attention to detail. They made sure my bushes and flowers were covered, moved my patio furniture and put everything back. They cleaned up after themselves and were done in 1 day. The owner Ron lives up to the name of his company, he is very responsive and easy to work with.

Extremely happy with how honest and helpful RR was, saved me a ton of time, money, and stress. Responsive Roofing was the second company I called after I experienced a rain leak. The first company said there was no sign of where it was coming from and they would need to rip off part of the roof and redo it to find the leak. Responsive Roofing came out less than an hour after I contacted them for a second opinion. Ron was extremely nice and professional. A few minutes after he got onto the roof he found gaps in the window caulking and offered to re-caulk it then and there. Will definitely be the first guy I call in the future.

Ron Hilliard the owner is great to work with. His crew did an excellent job on installing new gutters and downspouts on my home. When they were done with the job you would not even know that they were there. Ron doesn't try to oversell anything. Based on his companies work and price for the gutters. I just signed him up for replacing 5 windows and 2 exterior doors. Even though he represents a good window brand he was open to procurement on Andersen windows that will match others recently installed before I purchased my home. I will update my review more once he installs the new windows and doors. His pricing was extremely competitive even against a local large and a national large replacement window company.

We called Ron of Responsive Roofing on Friday of a holiday weekend to get an estimate for our roof and gutters to be replaced after storm damage. He came the same day and gave us an estimate! The booklet he gave us explained everything and included a copy of all necessary insurance coverage and licensing for his company. The estimate was what our insurance company said it should cost. After getting other estimates we decided on Responsive because of the professionalism, honesty and prompt response. Our roof and gutters look beautiful and our neighbors have asked who did the work! The entire project was done in 1 day as promised including cleanup! We could not be happier and highly recommend Ron and Responsive Roofing!

No one wanted to touch my old roof because of the asbestos slate. When Responsive came out he said he knew how to get the job done, and he did! They did a great job, from the removal of the asbestos to the extra bits like siding on the dormers, gutters, and the finishing details. The best part was the communication! From start to finish and all throughout, the owner kept me informed every step of the way. Thanks so much guys, did a great job!

Amazing work and a pleasure to work with. Worked quickly and easily with our insurance and was honest and up front about what needed to be done to repair and replace the roof. Excellent communication and of course, responsive. Almost upset that we won't need another roof soon. Almost.

Got a new roof. The whole process was easy and Ron remained in communication with us the whole time. The estimate was very clear and put together in a nice binder (tried to get another estimate from a different company, but they never provided us with it). It took 1 day, they were making sure there was nothing left behind, using a magnet to get any nails that fell in the yard. Everyone was professional and I would recommend them in a second.

Our home was in need of a new roof and we also decided to go with new siding and windows as well. I called Responsive Roofing and Ron came to my house to explain our options. Once we decided to go with them, Ron got everything ordered and gave us an estimated time frame on when the work would begin (4-6 weeks). Within 3 weeks Ron called and said they could get started. We went ahead with the new roof but asked that the siding be delayed a bit as we had also decided to repair some concrete issues we had. Ron was more than willing to work with us and waited until we were ready. We also made a few changes that impacted the roof and siding and Ron and his crew worked with us in a friendly and professional manner. Had a few bumps in the road along the way and Ron made good on every one of them. We get compliments not only from neighbors and family, but also from people just passing by, and even our mailman! I reccomend Responsive Roofing for your roofing, siding or window needs.

I wanted a barn roof replaced and with in 2 days I got a call explaining he did not do big barns anymore. Very professional!

Awesome communication and flexibly before and during the process of installing our windows. So far, we love them!

Outstanding customer service in every aspect of replacing siding and gutters. Ron was great and his crews were too. Ben spent hours crawling on the ground picking up small debris. Highly recommend this company.

Responsive Roofing was great. We had a major hail storm in our neighborhood and I called Ron the next day. He was out the same day looking over the roof and siding. In less than 2 weeks we had our entire project completed. Everyone was very professional and easy to work with. I highly recommend Ron and his team at Responsive Roofing in Dekalb.

Ron is a pleasure to deal with. No nonsense pricing, and always a job well done. Couldn't recommend more!

Ron and his team was great to work with. Ron came over same day I called after storm caused brick covering on front of the house to fall off. He came with different options/designs to meet our needs. His expertise allowed us to make best possible decision on our repair. His install repair team was fast and efficient and got done in half a day. We are extremely happy with final results and would recommend Responsive Roofing for any repair they do! Thank you Ron!!

We hired Responsive Roofing to replace our roof and gutters and we were very pleased with the results and cleanup afterwards. Ron provided a professional detailed and competitive quote. He handed us the quote within minutes unlike others that emailed us a couple days to a week later. Ron was also very responsive to all of our questions and concerns and we would recommend Responsive Roofing.

Responsive Roofing did a fantastic job from start to finish. Ron kept me updated on the status of the job. His crew was efficient and got the job done very quick. The team kept the job site clean and made an extra effort to come through several times to pick up nails and other debris, which was especially helpful because our young kids like to play barefoot in the yard. We had a great experience and know who we will call for future roofing needs. Thank you, Ron and the Responsive Roofing team!

We needed 2 exhaust pipes installed for bathroom vents and the owner was there within a few hours to take a look and give us a quote. He said the work would be done by the end of the week and we let him know we were in a bit of a time crunch, he had people there the next day. Although we didn't get anything major, I see their trucks everywhere and now I know why. Great company and super customer focused.

I would highly recommend "Responsive Roofing" to anyone who needs roof repair. Owner Ron Hilliard gives special attention to the needs of the homeowner. He will meet with any insurance inspector; will file necessary paperwork; and he will ensure that the job is done properly. And most importantly, he will stay in constant communication with the customer to answer any questions and keep the homeowner informed.

Responsive Roofing - a most appropriate name! Ron RESPONDED to our call within a week with a presentation that was professional, friendly, down-to-earth and full of integrity. He RESPONDED to our questions and dealt with the insurance company and homeowner's association. Ron RESPONDED by setting up a timely start date and provided a crew of experienced, efficient, courteous and polite workers who cleaned up the work site daily. We RESPOND with our best recommendation of Responsive Roofing for high quality work and excellent customer service.

I have used this company twice, wants to replace my roof and then to replace my siding. Separate occasions. This is a great, professional, reliable, trustworthy company. I would recommend them to anyone, over any other company in the area. They went above and beyond with their service. They did what they said they would do in their contract. They even did more than what they were supposed to do. I would absolutely recommend this company, you won’t be disappointed.

Ron and his crew at Responsive Roofing are amazing. After a major Hail Storm Ron had his crew here within a few days and once our insurance adjuster finished his work. Siding, roof and gutters. Ron kept us in the loop with great communication. I highly recommend Responsive Roofing.

We received 4 different bids for our roof and Responsive Roofing’s was in line with the others but included the most comprehensive work. Ron was honest about the different options and didn’t try to up sell us. His team arrived on time and worked late into the day to get the job finished. They were mindful of our landscaping and thoroughly cleaned up the debris afterwards. Our new skylight and blind is beautiful and works well. We are very pleased with the quality and appearance of our new roof and highly recommend Responsive Roofing.

My experience working with Ron and Responsive Roofing was 100% positive. Having to get our roof replaced due to hail damage, the work was done quickly and efficiently, and the process of working with my insurance company was seamless. Ron is truly knowledgeable and was able to get everything we needed accomplished and covered by our insurance company. After everything was said and done, I accidentally wrote him a check for almost $1500 over what I owed him. He immediately returned the check to me and told me the correct amount owed. If he had not said anything, I wouldn't have known otherwise. Honest and competent contractors are hard to come by, and Responsive Roofing is one I highly recommend.

I had a fly-by-night roofing company stop at my house and tell me I had hail damage and that the previous roofer did a bad job on my roof. Ron from Responsive came out right away and informed me that I didn't have hail damage and my roof was done very nicely (by another company).. He even repaired a little area that was lifted and wouldn't charge me. What honesty and integrity!

What can I say?! Responsive Roofing is phenomenal! First let me start by saying he doesn't call it "Responsive" for nothing. I've texted Ron probably a half dozen times since he stopped over with our roof and gutters quote. Each and every time I messaged him, he responded within minutes. He runs a very tight ship! We have had issues with our poorly constructed roof, Ron listened and provided us with real solutions. None of the other companies cared enough to truly fix our issues. We had a few roofing companies over for quotes and they just gave us a piece of paper. Ron provided us a full packet of information, reviews, current licenses, insurance coverage and references with addresses. We knew exactly what we were getting, what products he used, his recommendations, and every detail specific to our roof. Our roof was done just this past Saturday and the gutter crew showed up Monday to finish up our new roof that was poorly constructed to begin with. We have zero complaints! We look forward to working with Ron of Responsive Roofing and his phenomenal crew when we're ready to do our siding and windows. My wife and I can't recommend him enough!

They worked with our insurance and completed our roof in a timely manner. They were very professional to work with. Up front and honest the entire time. Highly recommend

Responsive Roofing has been great. I had a leak in my roof that caused damage to my drywall. Ron came out and fiquired out the problem and fixed it in no time. Thanks.

Had roof repaired over a year ago. Had a recent leak that I attributed to vent stack moved from recent water heater replacement. I called and he came over within 2 hours and fixed the problem. Great service!

Overall very happy with my experience. They were one of the quickest to get me an estimate, which ended up being the best value. My roof was done in one day and looks great. They took care of everything and got it all done quickly so I didn't need to worry about a thing!

I had roof damage from a windstorm early this spring. I called my Insurance Company and they said to get my quotes and call back. One of the companies I called, Responsive Roofing, performed head and shoulders above the rest. I had been planning a series of home improvements, including roof, windows, siding and gutters, to be stretched out over a couple years. But I now had some insurance money pledged for roof repairs, so I went ahead and had Ron, from Responsive Roofing, give me a quote for everything. His prices were a little lower than the other quotes but I picked Responsive Roofing not for the price, but because I felt confident that they could perform the work professionally, on time and for the price quoted! It's been a couple months since they finished, I waited to see if anything would go wrong before I wrote this review. But nothing has gone wrong. I'm happy with the material quality and workmanship, and my house looks great! Not only does it look great, it's much tighter with 10 new windows and the new roof and siding. My electric bills during our recent heat wave are significantly lower than previous years, so I feel I'm saving money too! Thank you Ron and Responsive Roofing!

Responsive Roofing totally lived up to their name. Not only was he very responsive and great to work with, but also went above and beyond to work with me on scheduling and the repair work looks great. I HIGHLY reccomend! Thank you!

Ron came out to the house and provided an estimate that seamed thorough and fair. our roof was in very bad shape and needed much repair after the tear off. The crew was great ! they completed the job on time including a spotless clean-up. the work is excellent and we couldn't be happier. i strongly recommend using responsive when getting roof work done. Ron makes sure the work is done right ! thanks !

I've utilized this company 4 times now within the last year. Gutters were cleaned out last year. While in the vicinity, Ron even inspected parts of my roof for me (without being asked), knowing I was in the process of putting the house on the market to sell. He advised of things an inspector may mark me on. Couple weeks later, I had him back to do estimates for 4 window replacements. Had the windows ordered and delivered to my house sooner than expected. Delivery was within a couple weeks, with installation sooner than expected. This year after the home inspection, I had them replace part of the roof. Couple weeks later, the rest of the 10 windows in my home were replaced. Always professional. Always do a great job of cleaning up. I feel I can trust them in my home too. When the jobs are complete, there is always a follow up to make sure everything is to the client's satisfaction. I definitely refer them first thing to anyone needing roofing, siding, gutters, or windows done!

Ron and RR did a terrific job with my roof. It wasn't just a quality job done well, RR finished on time, respected my landscaping, reinstalled my gutter guards, left no mess behind, protected my plywood sheeting, and overall offered a construction experience second to none. We all are highly hesitant hiring any construction contractor but rest assured you'll be making a safe choice choosing Ron.

Absolutely top-notch. Customer service is incredible. I was kept up to date on times, progress, and all details surrounding the roofing job we had done. VERY reasonable estimates. Would reccomend RR to anyone looking for window or roof replacement. Ron is quite possibly one of the nicest all around guys I've ever had the pleasure of working with surrounding home repairs. You will NOT be dissapointed if you choose them.

Knowledgeable and very helpful.

Ron and his whole crew are top notch. They have done my roof, siding all new windows, gutters ect, and i could not be more pleased. What sold me on them was the service as i have a busy life. Ron worked with me on my schedule and was always there when he said he would be, kept in contact with me thru the whole process and made sure i was happy. Responsive is the real deal, kudos to them!